Stumptown Coffee Roasters http://stumptowncoffee.com Fri, 30 Jan 2015 21:48:02 +0000 en-US hourly 1 http://wordpress.org/?v=3.7.5 Jesse Hughey, Grey Waves Release http://stumptowncoffee.com/jesse-hughey-grey-waves-release/ http://stumptowncoffee.com/jesse-hughey-grey-waves-release/#comments Fri, 30 Jan 2015 19:19:46 +0000 http://stumptowncoffee.com/?p=22831 Recently, Carolyn Reddy, a visual artist and our Stumptown Trainer in Seattle, sat down for a conversation with Jesse Hughey, Stumptown Roaster and frontman for Grey

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Recently, Carolyn Reddy, a visual artist and our Stumptown Trainer in Seattle, sat down for a conversation with Jesse Hughey, Stumptown Roaster and frontman for Grey Waves, Hughey’s visual and musical collaboration with drummer Brandon Hughes and visual artist Alison Pate.

The band is preparing for the release of their first record, Faith/Void, on January 30th, on the label People In A Position To Know. The 7-inch record will be for sale in a limited pre-sale on their Bandcamp page, and at their record release party on January 30th at 9 pm at the Lo-Fi in Seattle. The release party will also showcase a really cool project he’s spearheading – Jesse solicited 100 record cover images made by visual artists, including eight current and former Stumptown employees from both coasts.

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Congratulations on the first Grey Waves record! This project has been a broad collaboration with visual artists as well as musicians. Was that the plan from the beginning, or did it evolve as you went along?

It’s definitely been an evolving project. But a lot of it was that I felt kind of alienated from my artistic community when I moved to Seattle.

I spent about seven years playing music really seriously in Portland, and then it was all just gone one day. And I feel really lucky for the community I have here at Stumptown in particular, and for the artists I’m surrounded by, and I guess I wanted to do a project that was representative of an artistic community, not only of the artistic community that I’m placed within, but just to showcase the generosity and talent of those around me.

You know, I have some really, really talented friends who were happy to spend time and energy and creativity on a project that I’m spearheading. And it’s humbling, and a reminder that you are a part of a community when sometimes its easy to forget.

I met Patrick, one of our roasters out in New York, when we got snowed in there a year ago, and sent him an offhand note like, “Hey, I’m putting out this record and I’m trying to get visual artists on board to make covers, I really like what you’re doing.” He met me for fifteen minutes and he sent me four absolutely beautiful covers that he’d clearly put time into but also had actually engaged with the work I was doing. That’s a pretty awesome level of generosity.

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You’ve worked with artists from both coasts at Stumptown to make this – how has working at Stumptown with these kinds of colleagues impacted your work as a musician and artist?

It’s an awesome community to be a part of and I feel really lucky to be able to work in such a creative place. At any given moment you could book a really awesome festival with just Stumptown people. In music, in visual art, in spoken word, in poetry – there is a really cool creative group of people here and that’s been inspiring and supportive.

I remember the first show I played after starting to work at Stumptown. I had like twenty coworkers show up! You’re just encouraged to take care of the people around you – I’ve never spent time anywhere like that before.

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How long have you worked at Stumptown?

I’m three and a half years in right now, and I’m a roaster here in Seattle, but I worked in production as a delivery driver in Portland for about a year before I started here.

Is this process of curating visual works new for you?

I’ve never been engaged in visual art at all – just as an observer. It’s all been very new and I actually did some covers myself and that’s been a cool process also.

And I think it’s cool to remind myself that the divisions we make in art are fake, you know? And ultimately restrictive to expression. To kind of draw these lines – a band makes music and a painter paints – to make these restrictions is just limiting on our ability to say things, and I think that art should be more collaborative and less medium-oriented.

So with Grey Waves, to honor the idea of not putting divisions between visual and auditory work, I asked one of my favorite artists [Alison Pate] to be a member of the band so she’s in control of the visual element of what we do.

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So the visual element makes this different from your work in the past. Musically, how would you compare it to work you’ve done before? Is it a departure? A progression?

Yeah, it is a pretty big departure from what I’ve done before. I played in a band for a really long time and I’m primarily a writer – that’s what I feel most comfortable doing – but I feel like when you are in a band, there are certain things that maybe you can’t say, like you feel like you are speaking for a group of people when you’re the person writing for a band.

It’s different because I’ve done a lot more of it on my own. I really spent a lot of time writing, and on the recording I play everything except for the bass, which is different. I’ve never done that before.

I was always in bands where the goal was to make a little bit of money and go on tour, sell a few records, that kind of thing, whereas the goal here – it’s a 7-inch. It’s just an art project. I’m not really worried about if my voice sounds perfect and I’m not really worried about if it’s going to get played on the radio.

I am happy with it. To me it says what I want it to say and that’s my only goal for it. And that’s new. I haven’t felt that way in work before… I’m not trying to please anybody with it – I’m just sort of over that, which is very freeing. I can just make it sound the way I want it to.

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Where did the name Grey Waves come from?

“Grey Waves” is very much an homage to my home in the Pacific Northwest.

I grew up on a little  island in Southeast Alaska, and the shared color of the sky and the sea through most of the year in the Pacific Northwest is a really beautiful thing to me and I think that there’s something about the subtlety of that beauty. Like, people complain about the grey all year long but it is sort of beautiful, and it is the thing I always miss when I’m away. Kind of that point on the horizon where you can’t tell if you are looking at the sea or the sky – that right there is what the name is.

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What’s next for you? Will we see more from Grey Waves?

Yeah, so this is two songs from a much larger collection. Releasing two songs was maybe just a way for me to get it moving and these are two that represent the extremes – the lyric extremes – on the record. I’m really excited to get in and do a full length record as soon as I have time.

Thanks, Jesse – and we’ll look forward to it!

 

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Rwanda Huye Mountain & A Film About Coffee http://stumptowncoffee.com/rwanda-huye-mountain-film-coffee/ http://stumptowncoffee.com/rwanda-huye-mountain-film-coffee/#comments Tue, 27 Jan 2015 05:49:27 +0000 http://stumptowncoffee.com/?p=22790 “If you love coffee, you have to watch this film. If you want to understand what makes coffee freaks so passionate about their brew, you

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“If you love coffee, you have to watch this film. If you want to understand what makes coffee freaks so passionate about their brew, you have to watch this film. If you want to understand the global coffee economy, watch this film.” -Boston Globe Review, A Film About Coffee

 

Get 30% off the film with the code : STUMPTOWN.

Our Rwanda Huye Mountain coffee has just landed back on our menu this week, coinciding with the On Demand release of a beautiful film we’re very proud to be featured in called, coincidentally, A Film About Coffee. The film is an informative deep dive and a love letter to our favorite thing. Director Brandon Loper traveled the globe offering a peek behind the curtain of the specialty coffee industry, revealing how and why we go so very far and wide to source, process, roast, brew and drink it.AFAC_6AFAC_12AFAC_5AFAC_13

The specifics of the global coffee economy and the complexities of how we source coffee are often difficult to explain on the back of a bag card or in a source post. But here Loper and his team get it right: The filmmakers caught up with our green team traveling in Rwanda and filmed the coffee harvest and the Huye Mountain washing station, where coffee is grown in the surrounding mountain highlands.AFAC_7AFAC_4

The Huye Mountain company works towards economic, social and environmental sustainability, and with help from Stumptown premiums, they also reinvest in the community through social payments. A Film About Coffee shows the effect of one such payment – a water station which provides fresh water to the community and a flush supply of for washing coffee, too. Before this station was built, folks in the community had to walk two kilometers to collect fresh drinking water. This year’s social payment was a food security payment through a distribution of cows.AFAC_8AFAC_3

The film successfully and thoughtfully captures how many hands and hours of work go into that pristine bean before it ever even reaches the roastery, let alone your Americano.

If you love coffee, watch this movie.

Watch it here. For more information on Rwanda Huye Mountain, click here.

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Inventory Control Accountant / Staff Accountant in Portland, OR http://stumptowncoffee.com/inventory-control-accountant-staff-accountant-portland/ http://stumptowncoffee.com/inventory-control-accountant-staff-accountant-portland/#comments Wed, 21 Jan 2015 17:50:39 +0000 http://stumptowncoffee.com/?p=22776 Job Title: Inventory Control Accountant/Staff Accountant Locations: Portland, OR Headquarters Reports to: Accounting Manager Stumptown Coffee Roasters believes that each employee makes a significant contribution

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job_postJob Title: Inventory Control Accountant/Staff Accountant
Locations: Portland, OR Headquarters
Reports to: Accounting Manager

Stumptown Coffee Roasters believes that each employee makes a significant contribution to our success.  That contribution should not be limited by the assigned responsibilities.  Therefore, this position profile is designed to outline essential functions, qualifications and job duties, but not limit the incumbent nor the organization to just the work identified.  It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Summary 

The Inventory Control Accountant will be responsible for performing inventory analysis and maintaining financial information, records and general ledgers. Specifically, the successful candidate will be responsible for assisting with all aspects of inventory accounting, including the preparation of inventory adjustments and performing related account reconciliations.

Essential Functions

  • Performs day-to-day accounting operations related to inventory
  • Prepares monthly inventory journal entries and adjustments, account reconciliations and variance analysis reports
  • Reviews large balances, negative inventory and transactions in inventory accounts
  • Reviews and isolates underlying issues that impact inventory adjustments; works with production and operations to isolate root cause and develops strategies to resolve
  • Validates the accuracy of item receipts, work orders, assembly builds, item fulfillments and inventory transfers on a regular basis
  • Assists accounting department as needed

Job Duties

  • Maintains system integrity and troubleshoots inventory systems to improve underlying financial results
  • Implements cycle counts for inventory accuracy
  • Identifies operational and systematic issues as they arise; documents and communicates each and provide potential solutions
  • Fosters a culture of continuous improvement; creates and improves internal processes to simplify communication and resolution of discrepancies
  • Completes tasks and projects in a timely manner, balancing multiple demands but continuing to meet critical deadlines
  • Works independently with minimal supervision
  • Performs other duties as assigned

Supervisory responsibilities

  • None

Qualifications

  • 2 years plus of financial accounting and analytical experience
  • 1 year plus of experience with inventory in an ERP system
  • Bachelor’s Degree strongly preferred
  • Demonstrated ability to effectively partner and communicate across internal departments and locations
  • Ability to resolve complex problems positively and professionally
  • Proficient in ERP systems, experience with Netsuite preferred but not required
  • Strong interpersonal skills and a team solutions attitude
  • Strong organizational skills and ability to manage competing demands
  • Excellent attention to detail
  • Demonstrated passion and enthusiasm for coffee
  • Flexible and adaptable to change

Physical Demands

  • Must be able to remain in a stationary position seventy five percent of the time
  • Constantly operates a computer
  • Frequent written and verbal communication with customers and co-workers
  • May be required to lift up to 20 pounds occasionally
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Work environment 

  • Work is performed in Corporate HQ in Portland, OR
  • The noise level is moderate but can be loud at times

 

Please email cover letter and resume to jobs@stumptowncoffee.com.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

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Senior Sales Manager in Los Angeles, CA http://stumptowncoffee.com/senior-sales-manager-los-angeles-ca/ http://stumptowncoffee.com/senior-sales-manager-los-angeles-ca/#comments Wed, 21 Jan 2015 17:50:03 +0000 http://stumptowncoffee.com/?p=22774 Job Title: Senior Sales Manager Locations: Los Angeles Metro Area Reports to: VP Wholesale and Retail Operations Stumptown Coffee Roasters believes that each employee makes

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Stumptown_LAcafe_0597Job Title: Senior Sales Manager
Locations: Los Angeles Metro Area
Reports to: VP Wholesale and Retail Operations

Stumptown Coffee Roasters believes that each employee makes a significant contribution to our success.  Creating a sustainable workplace is at the core of who we are.  We’ve worked hard to create a great place to work and are proud of the results.  We’re not perfect, but being open to ideas and continually improving things has always been a fundamental part of how we work.  We’re the kind of workplace where each of us works hard, has fun and contributes a lot.  We value each individual here and feel that everyone plays an important part in making Stumptown… Stumptown, which is our foundation for growing a successful business.

Essential Functions

This position is responsible for acting as a senior representative in Los Angeles, carrying forward all business development efforts to date and helping further establish the Los Angeles business model. As a senior member of the team, you will be accountable to existing goals within the Southern California market and be immediately responsible for expanding and developing the Stumptown core business. In addition to working closely with the rest of the Stumptown Sales team, this individual will be expected lead in pursuing key opportunities across variety of channels and settings in the LA Metro region.  The following is meant to highlight (but are not limited to) some of the key responsibilities with the position:

  • Responsible for helping execute annual sales revenue plan for Wholesale market sales in Los Angeles. Be accountable to meeting 2015 LA Sales goals established as part of the annual budgeting process. Help in the implementation of an annual market plan. Execute on Los Angeles’ portion of the plan.  Organize, manage and report on key initiatives around these goals – key opportunities, targets, geographies, etc.
  • Continue to work with the wholesale team to support California business while expanding the LA market for Stumptown, building on the 4+ years of momentum to date.
    • Assist in building multiple channels of business in the LA Core market.
    • Be a primary point of contact for maintaining relationships with existing on premise and core business accounts.
    • Proactively pursue new relationships and business across Stumptown’s primary Self-Distribution channels. Maintain a comprehensive and working target list that ties to sales objectives for the LA across core business channels. Report weekly, monthly and quarterly on traction.
  • Facilitate and execute as a senior Wholesale lead in the market – be responsible for driving project management across core business:
    • Serve as a primary point for on-boarding all new business in LA
    • Coordination and prioritization amongst Training and Service Departments  – help drive the schedule and the priorities amongst new and existing customers alike and help balance resources within the team.  Your role will help serve as the driver of activity in LA and your input to the team will be critical.
    • Serve as one of the primary voice and faces of Stumptown LA.  As we continue to expand the presence of Stumptown in the community, serve as source of inspiration to the Stumptown team around the exciting things we are doing in the city.
    • Be accountable to the profitability of the LA market.  Account for ‘wins’ / losses on a monthly basis.  Additionally, be responsible for the loaned and purchased equipment program (and therefore profitability) within your market.
    • Report weekly to the General Manager on progress to date.
  • Develop real, lasting relationships as part of Stumptown’s expanding presence in the LA business community in pursuit of new business.  We build our markets on partnering with the right people, getting people excited about Stumptown and the prospect of being their coffee partner. You will be expected to do this not only to drive business, but also to serve as one of our key representatives in the market.  We want people excited to meet, get to know and work with this person

Additional Functions

  • Will be responsible for helping build out a team and be vital to growth of organization – help train new Sales team members in the region.  Be part of further developing the Wholesale team in LA.  Sit in on interviews, reviews as necessary (i.e., Trainer) as we continue to grow and develop our people.
  • High-level understanding and demonstrated working knowledge of the coffee, restaurant, specialty food and beverage industry.
  • Mastery of what makes a product special.
  • Ability to hit the ground running, roll up their sleeves and provide industry expertise and recommendations to senior leadership.
  • Ability to leverage all Stumptown’s resources to expand Stumptown’s presence in LA, including collaboration with other senior Sales team members and their initiatives, as well as utilizing our broader resources (executive team, HQ expertise) to obtain new business.

Qualifications

  • Strategic business development and sales experience essential.
  • Management experience in wholesale and retail programs required.
  • Experience in a multi-discipline operation strongly recommended.
  • Product knowledge mastery and demonstrated passion and enthusiasm for coffee.
  • Ability to work cross-functionally as part of a large or small project team.
  • Working knowledge of financial and enterprise systems and programs (i.e.: NetSuite).
  • Financial fundamentals, including basic books and record keeping, knowledge of profit/loss and a high degree of proficiency in Excel.
  • Flexible and adaptable to change
  • Should have solid understand of specialty grocery channel.
  • 3-5 years of sales and or restaurant experience preferred
  • Position reports into VP of Wholesale and Retail Operations until identify General Manger of the Southwest Region.

Physical Demands

  • Ability to sit continuously at a computer
  • Carry weight, lift – lift up to 5 pounds frequently and up to 50 pounds occasionally
  • Taste/Smell – ability to detect and perceive smell of coffee
  • Standing – ability to stand for long periods

Work environment

  • Work is performed mainly in the Los Angeles Metro market, including the Los Angeles office.
  • Open to working flexibly, out of a car, on the road, etc.

Please email cover letter and resume to jobs@stumptowncoffee.com.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

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Rise & Grind with a Cold Brew Shake from LA’s Clover Juice http://stumptowncoffee.com/rise-grind/ http://stumptowncoffee.com/rise-grind/#comments Tue, 20 Jan 2015 18:01:27 +0000 http://stumptowncoffee.com/?p=22757 Cassandra Troy-Walker, co-founder of Clover Juice cold-pressed juice bar in LA, created a Cold Brew coffee shake to keep us going strong and productive all month

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Cassandra Troy-Walker, co-founder of Clover Juice cold-pressed juice bar in LA, created a Cold Brew coffee shake to keep us going strong and productive all month long.

To make the Rise & Grind: Combine all ingredients and blend on ‘high’ in a blender for 45 seconds. If you don’t have the Clover ‘Le Lait,’ you can substitute almond milk.

Clover Juices is super keen on supporting local and organic farms and strive to juice and bottle all fruits and vegetables within 24 hours of harvest in order to keep as much integrity of the produce as possible. They’ve got locations on La Brea, W. 3rd Street and one on Loz Feliz coming soon. Our Stumptown LA shop also stocks a colorful selection of fresh Clover Juices everyday. Cassandra deciphered the health benefits of the ingredients (aside from the coffee, which we included in case you need another reason to brew.)

Read more on the nutritional benefits of Clover Juice ingredients here.

Coffee: A rich source of disease-fighting antioxidants. Recent studies have shown that it may improve moods, stop headaches, reduce the risk of some diseases such as type 2 diabetes, liver cancer, Parkinson’s and it promotes a healthy heart. Also, it tastes amazing, elevates your productivity and makes you feel invincible, in our humble opinions.

Nut Milk: It’s dairy/lactose free for those trying to avoid it, high in protein, good for skin health, and full of antioxidants.

Protein Powder: This helps rebuild muscle mass and helps keep you satiated longer.

Cacao Nibs: Super high in antioxidants!

Coconut Flakes: Healthy fats, good for heart health, full of fiber, gives you energy.

Thanks Cassandra and Clover Juice!

 

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Account Manager and Coffee Educator in Seattle, WA http://stumptowncoffee.com/account-manager-coffee-educator-seattle-wa/ http://stumptowncoffee.com/account-manager-coffee-educator-seattle-wa/#comments Fri, 16 Jan 2015 18:54:21 +0000 http://stumptowncoffee.com/?p=22745   Job Title: Account Manager/Coffee Educator Locations: Seattle, WA Reports to: Director of Operations, Seattle Stumptown Coffee Roasters believes that each employee makes a significant

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tasting1_blogJob Title: Account Manager/Coffee Educator
Locations: Seattle, WA
Reports to: Director of Operations, Seattle

Stumptown Coffee Roasters believes that each employee makes a significant contribution to our success.  Creating a sustainable workplace is at the core of who we are. We’ve worked hard to create a great place to work and are proud of the results. We’re not perfect, but being open to ideas and continually improving things has always been a fundamental part of how we work. We’re the kind of workplace where each of us works hard, has fun and contributes a lot. We value each individual here and feel that everyone plays an important part in making Stumptown… Stumptown, which is our foundation for growing a successful business.

Summary

Coffee professional to work in wholesale account management and coffee education. Will provide unparalleled coffee education and hospitality through ongoing hands-on training and expert guidance.  Work closely with wholesale customers through direct training and education.

Essential Functions

  • Establish and strengthen relationships with wholesale customers
  • Deliver unparalleled coffee education and hospitality to wholesale customers through direct training and training program implementation
  • Follow, maintain and promulgate Stumptown Coffee Roasters coffee preparation standards
  • Conduct classes, lectures, and general educational events in a wide variety of settings
  • Assist with sales related meetings, community events and coffee tastings as needed
  • Develop solutions that improve coffee service quality in multiple settings
  • Expedite scheduling & communication between wholesale and retail department heads and trainers
  • Develop workshops, build new curriculum and create standard training documents
  • Coordinate training schedule for Seattle trainers and delegate according to training needs

Job Duties

  • Maintain an efficient, effective, and prioritized work schedule through regular communication with the Stumptown wholesale team
  • Maintain the cleanliness and functionality of the Seattle training lab and office
  • Provide consistent and timely turnaround for training requests and customer needs
  • Cup and taste coffee regularly to maintain familiarity with product and quality standards
  • Stay informed of industry trends and new products related to coffee and espresso preparation
  • Assist with sales related and community events as needed
  • Other duties as assigned

Supervisory responsibilities

  • None

Qualifications

  • At least 3-5 years of coffee industry experience
  • Demonstrated passion and enthusiasm for coffee
  • Positive attitude and an ability to work independently while still part of a team
  • Thorough knowledge of coffee origins, processing methods, and buying practices
  • Excellent barista skills, including both coffee preparation and customer service
  • Confident public speaker
  • Professional and effective communicator
  • Excellent time management skills
  • Flexibility in scheduling; holiday and weekends are sometimes required
  • Willingness to travel and maximize the value of trips
  • Highly motivated
  • Confidence and fluency with computer and mobile devices

Physical Demands

  • Carry weight, lift – frequently moves materials weighing up to 50 pounds
  • Taste/Smell – ability to detect and perceive smell of coffee
  • Standing – ability to stand for long periods
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Work Environment

  • Work is performed in various locations
  • The work environment can be noisy
  • Temperatures can be variable in the work area

Please email cover letter and resume to jobs@stumptowncoffee.com.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

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Modern Day Don Quixotes, AZAD SADJADI (Downtown) http://stumptowncoffee.com/modern-day-don-quixotes-azad-sadjadi-downtown/ http://stumptowncoffee.com/modern-day-don-quixotes-azad-sadjadi-downtown/#comments Tue, 13 Jan 2015 20:50:54 +0000 http://stumptowncoffee.com/?p=22740 On view January 14th – February 10th Reception 4-6pm Sunday, January 18th  For this series of paintings, Azad Sadjadi made up an isolated world for two

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On view January 14th – February 10th
Reception 4-6pm Sunday, January 18th 

For this series of paintings, Azad Sadjadi made up an isolated world for two luchadores in training.  Michael Smith and Christopher Schank are just a couple of guys from the Midwest, pursuing a life in the ring without a clue on how to get there. Acting here as satires of the overeducated, underutilized youth of America, our “heroes” have big dreams but these seem hauntingly unattainable in a world where coming up with the monthly rent or trying to find a second job are continuous struggles. Goals like home ownership or paying off student loans become as far fetched as a couple of twenty-something guys from Omaha becoming luchadores.  And yet, there is something beautiful and amusing to be found in their pursuit. One could call them modern day Don Quixotes.

Originally from California, Azad Sadjadi has called Portland home since 2006. His work has been shown at Nisus Gallery, Graeter Art Gallery, and Lewis & Clark College among other places.

 

Stumptown Coffee Roasters
128 SW Third Avenue
Portland, OR
503-295-6144

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Bye Proclamation , NEW WORKS BY Chris Mullins (BELMONT) http://stumptowncoffee.com/bye-proclamation-new-works-chris-mullins-belmont/ http://stumptowncoffee.com/bye-proclamation-new-works-chris-mullins-belmont/#comments Thu, 08 Jan 2015 17:07:45 +0000 http://stumptowncoffee.com/?p=22724 On view January 6th – February 2nd Reception for the artist 4-6pm Sunday, January 18th “Give me the bearing to jeopardize the mature period, what,

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On view January 6th – February 2nd
Reception for the artist 4-6pm Sunday, January 18th

Give me the bearing to jeopardize the mature period, what, plus technique to that cleaving awful much, to so-so so much, plus modification, sorry Seurats included, and palliation, apart from first and last readings, that might go to whisper down a struck up thing.” Chris Mullins

IMG_4825Belmont Stumptown
3356 SE Belmont Street

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Service Technician in New York, NY http://stumptowncoffee.com/service-tech-job-ny/ http://stumptowncoffee.com/service-tech-job-ny/#comments Tue, 06 Jan 2015 19:19:56 +0000 http://stumptowncoffee.com/?p=20026 Stumptown is looking for a killer candidate to be an installation and service tech in the NYC area. The ideal candidate would possess the following

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tech
Stumptown is looking for a killer candidate to be an installation and service tech in the NYC area. The ideal candidate would possess the following qualifications:

  • Strong customer service skills, and the ability to maintain good rapport with customers
  • Strong mechanical aptitude
  • Computer literate
  • Strong logic and reasoning skills
  • Able to listen and follow instructions
  • Great communication skills
  • Self-starter
  • A great attitude and professional demeanor
  • Clean driving record and a valid NY driver’s license
  • Specialty coffee background and experience is a plus
  • Plumbing and Electrical knowledge is a plus
  • Ability to lift up to 100 pounds occasionally
  • Willingness to travel, sometimes nationally to perform installs with new accounts or special events

Essential Functions:

  • Service existing accounts by analyzing work orders, planning daily travel schedule, investigating complaints, conducting tests, scheduling and performing preventative maintenance, and resolving problems.
  • Service new accounts by performing preinstall site scopes, gathering components and parts, and completing installations.
  • Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
  • Maintain rapport and communication with all departments within Stumptown by keeping them informed of all service issues related to their particular department job functions (sales, retail, etc…).
  • Determine whether issues are entirely technical issues vs. training or technique and relay all non-technical problems to the proper department for correction if necessary.
  • Keep personal equipment, vans, etc. operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
  • Document service and installation actions by completing forms, reports, logs, and records.
  • Update job knowledge by participating in educational opportunities, reading professional publications.

Compensation:

  • Pay commensurate with experience.
  • Health benefits after three full months of employment.
  • Performance based reviews consistent with all Stumptown schedule.

If interested please email a resume and cover letter to Alex.

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Freshen Up: 5 Tips for a Happy Brew Year http://stumptowncoffee.com/freshen-5-tips-happy-brew-year/ http://stumptowncoffee.com/freshen-5-tips-happy-brew-year/#comments Tue, 06 Jan 2015 01:25:00 +0000 http://stumptowncoffee.com/?p=22696 It’s a new year and it’s time to freshen up. Here are some tips to get you brewing your best in 2015. Clean Machine  It’s a

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It’s a new year and it’s time to freshen up. Here are some tips to get you brewing your best in 2015.

Clean Machine 

It’s a good idea to clean your daily coffee maker on the regular. Oils from coffee cling to your trusty brewer and eventually go rancid, which is, unsurprisingly, not delicious. When cleaning your brewer, say nope to soap! Soap leaves a residue and doesn’t break up coffee oils. We recommend avoiding the dishwasher for the same reason. In all of our cafes, we use Purocaff to regularly clean our espresso machines and coffee brewers. You can find home packets of cleaner by the same company here.

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Mind Your Burrs

The more you clean the burrs on your grinder, the longer they’ll last. Coffee fines and oils build up in your grinder – you’ll want to take the grinder apart and use a dry toothbrush or a dry cloth to clean out all the old coffee that collects there. Urnex makes a product called Grindz, which is great for a deep clean. It’s flavor neutral, composed of food grade products, and does a great job eliminating stale oils, flavors, and residue from the burrs and grinding chamber. Here is Baratza’s recommended cleaning parameters using Grindz. Please note! Baratza does not recommend using rice (a common home practice) to clean your grinder. If you do, it may void your warranty!

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A word on Baratza: Burrs need to be replaced every few years on Baratza grinders. If your machine is clean and you are getting lots of dust-sized fine particles, slow dripping coffee and little-to-no grind size variation, regardless of grind setting changes, it may be time to replace your burrs. You can buy them here.

We love Baratza electric grinders because they are super solid, do a great job and have easily replaceable parts, so they’ll last forever. They also have a rad grinder repair program – they’ll do a full service, clean, calibrate and replacement of worn parts for $45-90 with return shipping.freshup3_640

Clean Water Act

Always use fresh, filtered water when brewing coffee. Water chambers in electric brewers build up lime and calcium deposits from the water. Descaling your machine removes these deposits and keeps your coffee tasting clean. If you live in a place with hard water, it’s a good idea to descale the water chamber a couple times a year. Urnex also makes a good descaling tablet available here. Make sure you rinse everything really well before brewing again.

Out with the Old

Coffee is best consumed within two weeks of the roast date. Time to throw out the old freezer stuff and start fresh.

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In with the New

Venture out of your usual habit. Try a new brew method or type of coffee this year. Here are some brew videos to get you jazzed.

You might find you love Kenyan coffees or that Indonesian coffees are your cup of tea. (If you really do want a new cup of tea, Steven Smith Teamaker knows what’s up. We started serving his teas in our cafes last year and they are just great.) If you are looking for a blend, try our Blend Trio to see what suits you. We have rotating single origin tasting trios, too. Right now we’re all pretty sweet on the Ethiopian Trio.

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We are also feeling very excited that our Nitro Cold Brew landed on Bon Appétit’s Food World Predictions for 2015! Our Cold Brew wizards have lots of good stuff bubbling this year that we’re very excited to share with you soon.

As always, we’re here to help. If you have any questions about clean machines or which coffees to try, holler at us at info@stumptowncoffee.com or tweet us @stumptowncoffee.

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